Privacy Policy

COOKIES

The provision of useful, easy and reliable services sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. This information includes small files known as cookies. They cannot be used to identify you personally.

Cookies are used to improve services for you through, for example:

enabling a service to recognise your device so you don’t have to give the same information during one task
recognising that you have already given a username and password so you don’t need to enter it for every web page requested
measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them from allaboutcookies.org.

How Coram.uk uses Cookies

The list below shows all of the cookies that are set by coram.uk and the third-party services we use. If you have any queries about these cookies or would like more information about them, please get in touch.

UMB_UPDCHK
Stores on-identifiable config info Improving service. Lets the system know the next time to check for updates. Does not store anything personally identifiable about the user.

UMB_UCONTEXT
Stores an id, which is needed to use the CMS. Does not store anything personally identifiable about the user.

__utma (Google analytics)
randomly generated number

__utmb (Google analytics)
randomly generated number

__utmc (Google analytics)
randomly generated number (now redundant in use by analytics)

__utmz (Google analytics)
randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the website is available when you want it and to help us understand what you want to use.

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

This privacy policy sets out how Coram UK uses and protects any information that you give Coram UK when you use this website.

Coram UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Coram UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16 August 2012.

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@coram.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the Company Secretary, Coram UK, Conquest Business Park, Ilton, Somerset, TA19 9EA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.